FAQs

Frequently Asked Questions?

What is NVZN Clothing?

NVZN Clothing is a modern and trendy clothing brand that offers high-quality apparel for both men and women. Our collection includes a wide range of stylish and comfortable clothing items, including t-shirts, hoodies, sweatshirts, jackets, and more.

What is NVZN Athleisure?

NVZN Athleisure is a stylish clothing line offered by NVZN Clothing. Designed with the modern individual in mind, NVZN Athleisure combines the comfort of athletic wear with the contemporary aesthetics of streetwear. It offers a versatile range of clothing items that can seamlessly transition from your workout sessions to everyday activities.

How can i place an order?

To place an order, simply browse our website and select the items you wish to purchase. Add them to your shopping cart and proceed to the checkout page. Fill in your shipping details and payment information to complete your order.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard), PayPal, etc. All payments are processed securely to ensure your personal information is protected.

How long does it take to receive my order?

Once your order is confirmed and payment is received, we strive to process and ship it within 2-3 business days. Delivery times may vary depending on your location. You can track your order using the provided tracking number.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order or need a different size, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed instructions on how to initiate a return or exchange.

Can i cancel or modify my order?

We strive to process orders quickly, but if you need to cancel or modify your order, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.

Do you offer gift cards?

Yes, we offer gift cards that can be purchased and used on our website. They make a perfect gift for your loved ones who appreciate stylish and high-quality clothing.

How can i contact customer support?

If you have any questions, concerns, or need assistance, our friendly customer support team is here to help. You can reach us by emailing nvznclothing@gmail.com or by filling out the contact form on our Contact Us page.

Are you open to collaborations or wholesale orders?

We are always open to collaborations and wholesale partnerships. If you are interested in working with NVZN Clothing, please send us an email at nvznclothing@gmail.com with your proposal or inquiry, and our team will get back to you.

What are the terms of exchange policy?

Exchanges are only applicable if a wrong size has been ordered within a period of 10 days from the date of receiving the product.Exchange will take place only if the product is damaged.If there is a manufacturing issue you can mail us on nvznclothing@gmail.com

How does the exchange process works?

You can request an exchange from ‘My Account’ page. Once a request has been submitted our team will assist you.If any problem exists you can mail us on the id given on the websiteWhat is Refund Policy?If an order is cancelled before shipment, the refund will be initiated in your bank account within 7-10 business days. We update our customers via email once the refund has been initiated.